I’ve been thinking lately about how we can go about developing a better relationship with our tenants. It seems like most of the time when you call them or they call you – it’s because of a problem. I don’t want our company to be the one who only converse with their tenants when there is a problem or time to collect the rent.

My solution is a tenant appreciation program. With this program each month we will put all of our tenants in for a draw, and select a random name at the end of each month. Prizes will vary from movie gift certificates, gas cards,  to books on how to increase your savings and decrease your debt. Basically practical gifts that can help improve the quality of living for our tenants.

A part of this program is based on feedback from our tenants. Occasionally we will send out a online survey for them to complete for a chance to win.

Our goal is to develop the program with the feedback from the tenants and owners. If you have any suggestions for the program we look forward to your feedback – just post a comment below.

The new program will start on 1 May 2009. Tennats accounts must be in good standing to take part in the program. All of our tenants will automatically be enrolled in the program, but can opt out if they choose.

Luther Harrity